Las Vegas · Questions and answers · SNHD-registered
What people ask
before they call.
Straight answers for the people who run Las Vegas hotel, resort, HOA and apartment pools: service, repairs, quotes and the health district.
Straight answers on service, repairs, quotes and the health district, for Las Vegas commercial and HOA pools.
Twelve questions
Questions and answers
Open any question. Not here? Ask us at the foot of the list.
The health district closed our pool. What now?
Call. We find what caused the closure, correct it (water chemistry, equipment, repairs or a biohazard cleanup) and bring the facility back in line with what the health district requires. What happens after you call.
How fast can we reach you?
Call: the phone is the fastest way. We work seven days a week. If it can wait, send a few details.
How do we set up regular service?
Call, or send a few details: the property, its pools and spas, and what the water needs. Regular service is for commercial and community pools: hotels, resorts, HOAs and apartment communities.
Our management company needs vendor paperwork.
Ask for it at [email protected] with the subject “Vendor packet request”, and list what the vendor file asks for.
Can we get a quote before we book?
Yes, and the quote is free. Call, or send a few details.
Which areas do you cover?
Las Vegas and the surrounding areas: hotel, casino and resort pools, HOA communities and apartment communities.
What repairs do you take on?
Repairs of any size, from pump and filter replacements to leak detection: heaters and lights, skimmers, drains and plumbing, tile and plaster. Not sure what is wrong? Call and tell us what you are seeing.
Do you look after the spa as well?
Yes. The pool, the spa and the amenities around them.
Do you test backflow?
Yes. Backflow testing by certified personnel, with automated results and an annual follow-up.
Are our drain covers due?
Anti-entrapment drain covers have a rated service life. Ask us to check yours and quote the swap.
Are you the lowest price?
We don’t try to be. We price the work that keeps the pool open.
Do you work on home pools?
For homes we handle repairs, leak detection and fit-for-service inspections. Call to ask about anything else. Home pools.
Ask the one we missed.
Call, or send a few details and put the question in the message.